Frequently Asked Questions

What is Financial Literacy?

The knowledge and skills to make sound choices for the effective management of financial resources to save for and achieve financial well-being.

How do I get started?

To get started, you'll go through a simple registration process by clicking the Get Started button. You'll complete a brief form, then after submitting the form, you'll receive a confirmation email with a link to click. Click that link, which takes you back to the Retirement Academy.

How long will it take to go through the Retirement Academy?

Once you are registered – which only takes a minute - you will spend about 20 minutes completing each online workshop.

Is my information secure?

Absolutely. What information you do share with us (like your name, email address, year of birth, etc.) is kept completely confidential and secure through the use of standard SSL Secure Certification. It's important to note that for the online Retirement Academy, you're not sharing any personal financial data, and the information you do provide will not be shared with anyone else. Do note that participation and progress within the Retirement Academy is provided to your employer.

What if I have more questions?

If you need help along the way, send an email to and we will get back to you during regular business hours.

Call us toll-free (800) 874-6910 Ext.2323 | email us by clicking here